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Terms & Conditions 

 

Please reference your customer number on orders, inquiries, & emails.

Payment Methods:

Credit Cards.
We accept MasterCard, VISA, Discover and American Express.
We process all credit card transactions thru secured sites only.

 

COD:Additional COD fees will be added to your shipping cost
Cod Company Check is offered to JBT Listed accounts with satisfactory ratings.
Cod-Cashier Check/Money order will be offered to all other accounts.

 

Prepaid Orders:
Certified funds in the form of a money order or a bank cashier's check are recommended. To expedite your order, you may transfer funds thru bank wire transfer. Please be sure to include your name, address, and daytime phone number on any payment remittance in order to help expedite your order.

 

Pricing:

We strive to offer you competitive prices, quality items, and the best selection of all our products that we proudly manufacture in our factory located in Burbank, California “U.S.A.” Prices may vary slightly depending on the Raw Metal Market Fluctuations, labor costs, weight variance, and freight cost at the time your order is shipped. Prices quoted on website are current as of that day’s market price.
Pricing is calculated on a per gram basis with the exception of diamond and by piece items.
Gold market is locked on the day of shipment using 2nd London pm fix + $10.00/oz. Premium Silver market is locked on the day of shipment + $2.50/oz. Premium
Price breaks begin on orders above $10,000.00. Wholesalers, volume buyers, & major retailers may obtain pricing through our sales department. 
If your account merits a special pricing level, your pricing will be reflected on your invoice at time of shipping.


Shipping & Handling

All shipments are made by FEDEX 2 day air unless otherwise requested. Most orders will ship within 7-10 working days after receipt of order, unless otherwise specified. Special orders will require additional lead times. We do not offer drop shipping.

 

 

Our Quality Gaurantee!
We guarantee everything you purchase from Gianni Deloro to be free from defects in material and/or workmanship. If you're not completely satisfied with the quality of any product purchased from the website, simply return it within 20 days and we will exchange it, replace it or refund your money, whichever you prefer. This warranty does not include special orders, special lengths incidentals, or consequential expenses. No other warranty is implied.

 

Return Policy:
All returns must have an “RA” number assigned. This number can be obtained by calling our
Sales/Customer service staff (877) 433-5676 during our business hours of Monday thru Friday 8:15am-5:30pm (p.s.t.)

Defective/damage items should be returned to Gianni Deloro within 20 days from original receipt. We will replace and return the goods unless requested otherwise.

 

Privacy Statement
Gianni Deloro is committed to protecting your information and privacy. We do not sell, rent, or share any personal information, including your email address, with other people or companies for direct mail or telemarketing purposes. From time to time we may use information you provided to us and that which we collect from within the website for our own marketing purposes, recognizing that we have collected this information with your consent as you have provided it to us.  Only authorized employees within our company on a need to know basis use the information collected from individual customers. Any personal and bank information you provide is used only for the verification and processing of your order.
Note:  Gianni Deloro has made every effort to ensure the accuracy of this website. However, we do reserve the right to make any necessary price and item corrections as needed.

 

© 2007-2011 Gianni Deloro, llc. All Rights Reserved.

 


Warning: These designs are protected by copyright laws. Copying or selling these designs is an infringement, which will be prosecuted to the full extent of the law. © 2010 Gianni Del Oro, Inc. | Developed by IN2K.com_